Delete Your GoalIQ Account

Last updated: 25 July 2026

You can request deletion of your GoalIQ account and associated personal data at any time. We honor all deletion requests in accordance with GDPR and the Finnish Data Protection Act.

How to request deletion

Send an email from your account email address to the address below. This helps us verify the request comes from you.

Subject line: "Account deletion request"

Include in the message: the email address of the GoalIQ account you wish to delete (it should match the sender).

Email account deletion request

What will be deleted

Within 30 days of your request, we will permanently delete:

Your account email and password hash
Your profile data (subscription status, account creation date)
Any locally cached predictions on your device (you can also clear these by uninstalling the app)
Your data from our authentication provider (Supabase)

What may be retained

For legal and tax compliance, we may need to retain limited records:

Billing records: If you ever made a Premium payment, invoice records are retained by Stripe for 6 years (Finnish accounting law requirement). These contain only the transaction amount, date, and a Stripe-internal customer ID. They do not include your account password or other personal data.
Anonymized aggregate analytics: Statistics about app usage that cannot be traced back to individual users.

Cancel an active subscription first

If you have an active GoalIQ Premium subscription, please cancel it before requesting account deletion:

App Store or Google Play subscriptions: cancel in your device's subscription settings (iOS: Settings → your name → Subscriptions; Android: Google Play → Subscriptions), or open GoalIQ → Profile tab → tap Manage subscription
Web subscriptions (pro.goaliq.app): email us at the address below and we cancel immediately
Your subscription remains active until the end of the current billing period

If you cannot cancel through the app, mention this in your deletion email and we will assist.

Response time

We will acknowledge your request within 7 days and complete the deletion within 30 days. You will receive a confirmation email when the deletion is complete.

Privacy policy

For full details on what data we collect and how we use it, see our Privacy Policy .

Contact

GoalIQ · Veikkoville · Finland
[email protected]